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11 April 12:00-13:00


[online] The End Gap. 

Welcome to an event featuring Joe Macleod jointly hosted by the Interaction Design Foundation- Malmö and Softhouse in Malmö.❗️Note that this is an online event, and you will receive a link to the event only after registering.

There is a gap of meaning and purpose at the end of the consumer lifecycle. Engaging in endings can help businesses align with new business models, increase consumer engagement, raise customer satisfaction, protect brand equity, broaden business influence, pre-empt legislation, maximise sustainability and complete circularity.

Our esteemed speaker, Joe Macleod will teach us everything about off-boarding.

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Joe Macleod
Auther and founder of the world’s first customer-ending business.

Joe Macleod is founder of the worlds first customer ending business. A veteran of product development industry with decades of experience across service, digital and product sectors. Head of Endineering at AndEnd. TEDx Speaker.[1] Wired says “An energetic Englishman, Macleod advises companies on how to game out their endgames. Every product faces a cycle of endings, from breakage to customer burnout to falling behind consumption trends. It's important to plan for each of them. Not all companies do."[2] He is author of the Ends book, that iFixIt[3] called “the best book about consumer e-waste”. And the new book –Endineering, that people are saying “defines and maps out a whole new sub-discipline of study”[4]. The DoLectures consider the Endineering book one of the best business books of 2022. 

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Welcome to an intriguing online event hosted by Softhouse and Interaction Design Foundation in Malmö!

We'll meet online on the 11th of April at 12:00-13:00 to dive deep into "The End Gap." with Joe Macleod, auther and founder of the world’s first customer-ending business.

❗️This is an online event, and you will receive a link to the event only after registering. If you have any questions or would like to get in touch with us regarding the event, please get in touch with for more information.

Get your spot!
Interaction Design Foundation - Malmö